PSA Major Warning News Alert | National ID Scam Alert
The Philippine Statistics Authority (PSA) has issued a critical “Breaking News” alert to the public. Cyber-criminals are now sending fake emails and messages to trick citizens by pretending to be from the National ID (PhilSys) office.
If you have a National ID or are waiting for one, you need to read this immediately to protect your personal information and bank details.
Protect Your National ID from Identity Theft!
The PSA has confirmed that scammers are sending fake emails to steal your personal data. To stay safe, remember:
- ✔ Official Email: [email protected]
- ✘ NO clickable links in emails.
- ✘ NO online meetings or Zoom calls.
How Scam Works
Scammers are sending emails that look official. They might tell you there is a “problem” with your ID, offer an “online meeting” to fix your details, or ask you to click a link to “verify” your identity.
Don’t be fooled! These links are designed to steal your private data.
3 Golden Rules to Follow
- Check the Email Address: The ONLY official email address for the National ID is [email protected]. If you get an email from a Gmail, Yahoo, or any other address—even if it looks official—it is a scam.
- No Online Meetings: The PSA has officially stated that they never invite citizens to online meetings (like Zoom or Google Meet) to discuss National ID concerns.
- No Links: The PSA does not send out emails containing clickable links for registration or updates.
What Should You Do?
If you receive a suspicious message:
- STOP: Do not click any links.
- BLOCK: Do not reply to the sender.
- REPORT: Help the authorities catch these scammers by reporting the incident through the official channels below.
Official Contact Channels
If you have questions about your ID, only use these verified contact methods:
- 📧 Email: [email protected]
- 📘 Facebook: m.me/PSAPhilsysOfficial
- 📞 Hotline: 1388 (Note: standard call fees may apply)
Your safety is in your hands. Share this news with your friends and family to make sure no one falls victim to these fake emails!

Frequently Asked Questions (FAQs)
Q: Does the PSA charge any fees for National ID delivery or updates?
No. Registration and the first issuance of the National ID are completely free. If someone asks for “processing fees” or “shipping payments” via email, it is a scam.
Q: I received an email with a link to “verify my identity.” Should I click it?
No. Never click links in suspicious emails. The PSA does not use links or online forms (like Google Forms) to collect your personal information.
Q: What should I do if I already clicked a link and gave my information?
Immediately change the passwords for your email and bank accounts. Contact your bank to alert them of a possible identity leak and report the incident to the PSA and the National Privacy Commission.
Q: How can I safely check the status of my National ID?
Only use official channels. You can visit the official PhilSys website or check the delivery status via the PHLPost tracking website using your transaction slip number.
