Order PSA E-Certificates Online for AFPPGMC Pensioners
Ordering PSA E-Certificates online is now easier for Armed Forces of the Philippines Pension and Gratuity Management Center (AFPPGMC) pensioners. This online service ensures that retired military personnel can keep their pension status updated from the comfort of their homes. It removes the hassle of travelling or standing in long lines, making the entire process smooth and stress-free.
This article is your complete guide to ordering PSA e-certificates online. From understanding why these certificates are important to the step-by-step process of getting them, everything is covered here.
Understanding AFPPGMC and the Need for PSA Certificates
The AFPPGMC is responsible for handling the pensions of retired members of the Armed Forces of the Philippines, civilian staff, and their families. It manages the release of monthly pensions and other retirement benefits.
To ensure that only qualified individuals receive these pensions, AFPPGMC regularly checks the status of its pensioners. This is where PSA (Philippine Statistics Authority) certificates come in. These documents act as proof of identity, marital status, and even death (for deceased pensioners), helping the agency verify and update their records.
Using electronic certificates (e-Certs) also speeds up the process and ensures safe delivery of documents straight to the AFPPGMC system.
Types of PSA E-Certificates Available for AFPPGMC Pensioners
Several types of PSA e-certificates are required depending on the pensioner’s circumstances. Below are the commonly requested ones:
1. PSA Birth Certificate
This is a basic requirement for most pensioners. It confirms the pensioner’s identity, date of birth, and citizenship. It is often needed when updating personal details or verifying eligibility.
2. PSA Marriage Certificate
Married pensioners may need this certificate to prove their marital status. This document is helpful when updating the name of a spouse or adding them as a legal beneficiary.
3. PSA CENOMAR (Certificate of No Marriage)
This certificate verifies that a pensioner has not married after retirement. It ensures that the pension is not claimed by someone who isn’t a rightful beneficiary. The PSA CENOMAR is very important in certain legal and family-related verifications.
4. PSA Death Certificate
If a pensioner passes away, family members must submit a PSA death certificate to transfer the benefits. This document is necessary to confirm the death and start the process of pension redistribution to eligible heirs.

Step-by-Step Guide to Ordering PSA E-Certificates Online for AFPPGMC Pensioners
Here’s how pensioners or their families can easily order PSA e-certificates online:
Step 1: Visit the PSAHelpline Website
Go to www.psahelpline.ph. This is the official portal for requesting PSA e-certificates for AFPPGMC pensioners.
Step 2: Click the “Order E-Cert” Button
Once on the homepage, click the Order E-Cert button. This will take you to the application form.
Step 3: Fill Out the Application Form
Enter the correct information about the document owner and the type of certificate required. You’ll also need to choose the purpose (select AFPPGMC). Double-check your inputs before continuing.
Step 4: Review and Submit
Verify all the details. Any error can cause delays or rejections. Once everything is accurate, submit the form. A reference number will be generated — keep this safe for tracking your order.
Step 5: Make the Payment
Choose from various payment methods, including:
- Online payment (credit/debit cards, GCash, Maya)
- Over-the-counter (Bayad Center, ECPay)
- Bank options (BDO, UnionBank)
Step 6: Notification and Delivery
After payment, you will receive confirmation through SMS and email. Your e-certificate will be delivered electronically to the AFPPGMC.
Step 7: Visit the AFPPGMC Office
Once notified, go to your nearest AFPPGMC office with your reference number to update your living status or complete any pending procedures.
Tracking Your PSA E-Certificate Order
You can track the status of your order anytime. Here’s how:
- Go to the PSAHelpline Tracking Page
- Enter your Reference Number
- Click “Check Status” to see updates
For a full guide on tracking and tips to avoid common mistakes, you can also refer to our PSA online Tracking Complete Guide.
Important Information About PSA E-Certificates for AFPPGMC
Electronic Format Only
All certificates for AFPPGMC are sent in e-Cert format. No printed copies will be issued for this purpose.
Physical Copy Needs a Separate Request
If you need the same certificate for other reasons (e.g., visa, school, etc.), place a new order through regular PSA services.
Fees and Charges
The cost depends on the type of document and delivery option. The exact fee will be shown before payment.
Transfer of Pension
If benefits need to be transferred to beneficiaries (in case of death), more documents will be needed:
- Filled application forms
- Proof of relationship (like marriage or birth certificate)
- Affidavit of legal heirs
- Retirement or discharge orders
The requirements depend on the family situation , whether the pensioner was married or had minor children.
Why Updating Living Status Is Important
Retired military personnel must update their living status regularly to continue receiving benefits without disruption. Submitting PSA e-certificates keeps their information accurate and helps AFPPGMC process pensions efficiently.
Failure to do so may result in delayed or suspended payments.
Conclusion
Ordering PSA E-Certificates online for AFPPGMC pensioners has made life easier for thousands of retired military members. With just a few clicks, they can update their status and continue receiving their pension smoothly.
This digital process is faster, more secure, and accessible from anywhere. By using this guide, pensioners and their families can avoid unnecessary delays and confusion.
Always remember to keep your reference number safe and follow up using the tracking system. For further help, visit our PSA online Tracking Complete Guide.
FAQs
Q1: Are these e-certificates valid for non-AFPPGMC purposes?
No. These e-certificates are only for AFPPGMC updates. For other uses, order separately.
Q2: How do I know my e-certificate is received by AFPPGMC?
You’ll get a notification via SMS and email once it’s delivered.
Q3: Can I track my application status?
Yes. Visit the PSAHelpline tracking page and enter your reference number.
Q4: What if I made a mistake in the application form?
You may need to contact customer support or restart the process with the correct details.
Q5: Can a family member help me apply?
Yes, they can assist. However, it’s best that the information entered is accurate and approved by the pensioner.
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